Support Document
Support Document
How Cash Register (RCR) work in OFFLINE mode?
Overview
RapidRMS supports Cash Register (RCR) module in offline mode. Rest of the modules work only in online mode.
What is OFFLINE mode ?
Offline Mode: When communication is lost with RapidServer, it is called offline mode. It happens in four cases:
NOTE : In 1st scenario, Printer and Drawer will be not working.
When App goes in offline mode, only following icons are available in Dashboard:
Cash Register
Following table lists functionality that works in offline mode :
Petro
Following table lists functionality that works in offline mode :
RapidRMS supports Cash Register (RCR) module in offline mode. Rest of the modules work only in online mode.
What is OFFLINE mode ?
Offline Mode: When communication is lost with RapidServer, it is called offline mode. It happens in four cases:
- Switch off Wifi from device settings
- Switch off router
- When Internet connectivity is down
- When RapidServer is down
NOTE : In 1st scenario, Printer and Drawer will be not working.
When App goes in offline mode, only following icons are available in Dashboard:
- Cash Register
- Retail
- Petro
- Clock-In/Out
- Sign-In/Out
- Settings
Cash Register
Following table lists functionality that works in offline mode :
| # | Functionality | Supported |
|---|---|---|
| 1 | Item Ring-up | YES |
| 2 | Hold | YES |
| 3 | Price Override | YES |
| 4 | Remove tax | YES |
| 5 | Drop (Profile Menu) | YES |
| 6 | Invoice List | YES |
| 7 | Last Invoice | YES |
| 8 | No sale | YES |
| 9 | Image loading | YES |
| 10 | Tender (Cash only) | YES |
| 11 | Discount | YES |
| 12 | Promotion | YES |
Petro
Following table lists functionality that works in offline mode :
| # | Functionality | Supported |
|---|---|---|
| 1 | Pump Configuration | YES |
| 2 | Pump Status | YES |
| 3 | Pump Operations | YES |
| 4 | PrePay | YES |
| 5 | PostPay | YES |
| 6 | Refresh | YES |