RapidRMS POS System

RapidRMS Retail is a Point of Sale Cloud-based software platform. .

RapidRMS is available in two different forms – a web-based server that allows it to be used on desktop and other devices running, Mac OS, Apple iOS, and a dedicated interface that is specifically designed for iPads.

The app can also be used on latest-model iPhones, but does not process sales. .

Retail features at a glance:

  • Inventory management
  • Reporting and analytics
  • Cash Register
  • Customer loyalty
  • Integrated payments
  • Customer management
  • Omnichannel
  • Multi-store management

The interface

RapidRMS boasts an intuitive interface, enabling both management and employees to quickly grasp the system. With data stored in the cloud, it is accessible anytime, anywhere. The standout feature is the dedicated iPad app, which provides retailers with a truly mobile Point of Sale system.

This allows staff to take the POS anywhere in the store, access stock and inventory information, and process sales on the go.

Hardware

RapidRMS also offers the hardware required for a retail outlet as part of two bundles.

The first bundle is designed to run with the iPad tablets. It includes wireless hardware comprising:

  • A cash drawer
  • LAN receipt printer
  • Bluetooth scanner

The second bundle caters to desktop use and includes a:

  • USB receipt prints
  • Cash drawer
  • USB barcode scanner

RapidRMS also offers individual hardware if not all items are required.

Never run out of your best-sellers again. Get access to all the data you need to get old inventory off your shelves, fast

Inventory management

RapidRMS provides a comprehensive suite of tools to give retailers real-time insights into their inventory and stock levels.

"Never run out of your best-sellers again. Access all the data you need to quickly clear out old inventory," they promise.

The system enables vendors to set custom re-order levels for automatic reordering, receive stock alerts when items are nearing depletion, identify old inventory to set lower prices for faster movement, and track unit costs and margins.

Additionally, vendors can order products directly from the POS, with RapidRMS offering a wide range of catalogs from major suppliers to simplify the process. Retailers can also order stock from multiple vendors using a single purchase order or create custom work orders, special orders, and customer laybys directly within the system.

In addition, they can transfer inventory from one location to another & track returns.

Product input

RapidRMS allows retailers to directly input products individually or import them in bulk via CSV, and the process is described as “simple”.

Product variants are easily catered to with options for different sizes, styles and codes.

Meanwhile UPC can be allocated to each item and they can also be grouped in types, allowing retailers to offer pre-packaged bundles of related items. Inventory can then be tracked across multiple locations using centralized back office system.

When it comes to setting up product pricing, vendors can establish seasonal discounts, apply bulk pricing changes, set pricing rules, create discounts and promotions, and offer giveaways and donations.

Reporting and analytics

RapidRMS prides itself on offering a solution that allows for real-time business insight anywhere, anytime.

Items sold, total sales and profits over a period are just some of the 40 reports on offer, allowing vendors to make better business decisions.

The analytics also allow retailers to drill down into which stores are performing best out of multiple locations, as well as offering an insight into customer trends and purchasing habits.

Reporting also allows retailers to see who their best salespeople are, by offering sales per employee insight.

This allows an understanding of who is working, when, what they are selling, average transaction value, and who discounts the most.

RapidRMS notes this allows for better employee training, enabling retailers to identify strengths and weaknesses in their team, while also planning for staff requirements to meet customer rush period.

Mobility

The iOS-based iPad system makes RapidRMS truly remarkable, effectively leveraging its potential in the market. This mobility allows retailers to bring the POS directly to consumers, enabling customer transactions on the sales floor and showcasing products on the go, all while having real-time access to inventory and stock levels.

The POS system also supports payments anywhere on the floor with the use of wireless barcode scanners, cash drawers, and receipt printers.

This mobility also allows business owners to log into the system anywhere, anytime and track exactly what’s happening in their store, including:

  • Sales
  • Stock levels
  • Who’s on duty

This information can be accessed via the app on iPad or iPhone or through the web-server using a desktop, laptop or tablets running Chrome, Windows, or MacOS.

Multi-store management

One of the standout features of RapidRMS is its ability to let retailers manage multiple locations through a single, user-friendly interface with a centralized back office.

This functionality enables management and owners to view detailed or summary reports, examining factors such as stock levels across locations, sales comparisons between outlets, and employee data. Additionally, they can seamlessly transfer stock between outlets and place multi-location orders for additional items through centralized ordering.

Payments

The RapidRMS iPad app and browser-based software accepts cash, credit, cheque, smart phone, and debit card payments, along with gift card transactions. Store credit is also catered to using both exchange credit and house credit accounts.

The software offers retailers the opportunity to sell online as well as in-store using the same payment options across both channels.

Meanwhile, an EMV-compatible payment terminal is available in the US in the form of RapidRMS Payments. Elsewhere in the world other external EMV payment terminals are supported and can be readily integrated with the software.

If you are not using a POS-integrated payment terminal the transaction amount may need to be entered into the card reader.

Invoicing and receipts

Receipts can be easily printed via a wireless printer or emailed directly to the customer with detailed notes and product descriptions.

Customer management

Customers can be imported via CSV or manually entered using the iPad app or desktop interface. Retailers can then keep track of customer contact information, purchasing history and credit limits on credit accounts.

Retailers can then also break customers into segments, allowing them to offer specific specials to specific types of customers.

Outstanding balances and past-due accounts can also be tracked, retailers can print statements, apply payments to invoices and balances, or use credits against future sales.

Integrations like Mailchimp then allow retailers to create and send marketing campaigns and special offers to relevant customers.

Employee permissions

Up to five employees are supported with the basic RapidRMS Retail package, and larger enterprises can speak directly with the organisation to determine the costs of multiple locations and more employees.

Employees are then assigned a pin to access the system. This allows a retailer to view their time clock, sales and any inventory changes.

Employees can be assigned different permissions depending on their role within the organisation.

Omnichannel

RapidRMS is acutely aware the modern retailer operates across multiple channels, with most likely to have both a bricks and mortar outlet, and an online presence.

They facilitate omnichannel operations with:

  • Ability to synchronize a store’s online and physical inventory
  • Sales reporting across all channels
  • A complete customer purchase history
  • EDI and Scan data
  • Online and in-store marketing campaign measurements
  • Product pickup and shipping flexibility

Integrations

A suite of integrations are offered along with RapidRMS Retail, including accounting integrations that access Xero and QuickBooks, inbuilt marketing integrations like MailChimp and MailSync, CRM-software, scheduling software like Nimble, and inventory management technology like StitchLabs.

Meanwhile RapidRMS offers its own custom-made software like RapidRMS e-commerce.

Support

When it comes to ongoing support, RapidRMS is renowned for stepping up to the plate to handle customer issues.

They offer virtual assistants for initial inquiries, one-on-one onboarding support via a human being, and unlimited 24/7 support after set-up (for free). This isn’t just confined to the US either, with support offered locally in the countries where RapidRMS operates

Summary

RapidRMS POS is a robust point-of-sale software designed to enhance your retail operations. Equipped with features like inventory management, customer tracking, and sales reporting, it is an ideal tool for small businesses aiming to boost efficiency and increase profits. Its sleek and intuitive interface ensures ease of use, even for those less familiar with technology.

If you're ready to elevate your retail business, consider trying RapidRMS POS. Visit our website for more information and to sign up for a free trial!